Privacy Policy

1. Introduction

Helios Handel AI ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal identification information: such as name, email address, postal address, and telephone number, which you voluntarily provide to us when filling out a contact form, subscribing to communications, or otherwise interacting with our website.
• Usage data: information about how you access and use our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.
• Cookies and tracking technologies: information collected through cookies, web beacons, and similar tracking technologies, as described in Section 5 below.
• Communications: records of correspondence if you contact us, including the content of your messages and any attachments.

3. How We Use Your Information

We may use information that we collect about you or that you provide to us for the following purposes:

• To present our website and its contents to you in an effective manner.
• To respond to inquiries, provide customer support, and fulfill requests you submit to us.
• To send administrative information, updates, and communications related to our services, where you have consented to receive such communications or where permitted by law.
• To improve our website, products, and services through analysis of usage patterns and feedback.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• For any other purpose disclosed to you at the time the information is collected, or with your consent.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our website and services, provided such interests are not overridden by your data protection rights.

5. Cookies and Tracking Technologies

Our website may use cookies, pixel tags, and similar tracking technologies to collect and store information about your visit. Cookies are small data files placed on your device that help us recognize your browser, remember preferences, and understand how our website is used.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or may not function properly.

6. Disclosure of Your Information

We do not sell personal information. We may disclose information that we collect, or that you provide, in the following circumstances:

• To contractors, service providers, and other third parties engaged to support our business operations, under obligations of confidentiality.
• To comply with any court order, law, or legal process, including responding to government or regulatory requests.
• To enforce or apply our terms of service and other agreements, or to protect the rights, property, or safety of Helios Handel AI, our users, or others.
• In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, subject to appropriate confidentiality safeguards.
• With your consent, or at your direction.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine retention periods include the length of time we have an ongoing relationship with you and the existence of any legal obligations to which we are subject.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request a copy of your information in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those of your jurisdiction. Where required, we take appropriate measures to ensure that your information continues to receive an adequate level of protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.